Remote support

With the cost of an on-site service call soaring do to rising fuel costs and drive time rates, BTG offers remote support options on many service calls. We can administer server and desktop computers, trouble shoot connection issues, solve application problems and in many cases even remove viruses. We can do hands on training remotely as well.

Remote Support options

We offer several methods of remote support to meet our clients' firewall and security needs. Please contact our support department to determine which support package best suits your company's needs.


Phone Support

Our engineering department is available for phone support as well. Many times simply talking with one of our staff will help you solve your computer problems quickly and cost effectively. Our phone support rates are the same as are remote and on-site support rates Call or email us to find our more about our support solutions...





Remote Desktop

Remote Workplace

Terminal Service Clients

Remote Desktop Control



These are a few of the tools we use for remote support. Call us today to find out how we can reduce your support costs with our remote support packages.


We can also help your staff access their work remotely through Outlook Web Access and Remote Work Place.


Call today.601-482-8523

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